1. Please confirm the shipping address before you pay, it is best to leave the phone number for contact. Please provide a valid email address and check emails after you have purchased for any updated information.
2. Items are generally shipped within 3 working days after payment has been verified (sat., And the DOM. And days most national holidays excluded).
3. Once the shipment has the package, we will send you the tracking number once it is available. Package transit time normally takes 7 to 14 business days, depending on the destination, holidays and factors beyond the control Postal Service. If there is a little 'delay, please have more patience.
After placing orders, please check your email here to get order confirmation! The Company will send an order confirmation email. This will take 7-9 working days to arrive at your door. In addition, we will need two days, order processing and shipping. Within 24-48 hours, we will send a number of packets, when you get your order.
Cancel an order must be requested before the order has shipped. Since we deal with as quickly as possible within 6-8 hours after the order of all orders, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Once your order has been dispatched will be treated as a request for cancellation, in accordance with the return policy. If you wish to cancel the order before ship, it will be charged a fee paid 15% amount. Hope you can understand in this key point.
1. We only allow a complete refund for items that have problems caused by us.
2. If the package does not include the return of all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
3. If for any reason you need to change the size, color, or the refund is under the name of "difference", the transportation cost will be deducted from the total product price.
Returns or exchanges are permitted, provided the customer purchased the product through the site and it is within 30 days of receipt. Please contact us if you need to return or exchange.
All packages should be sent via a traceable method such as the confirmation of the US mail delivery, UPS or Federal Express. We are not responsible for packages lost in transit. Once we receive your return, please allow up to 5 working days to complete your return or exchange.